What Information Do We Collect?

Your account information: When creating an account, you may be asked to enter certain information, such as your name, age, gender, address, telephone number, and email address.

Customer support: When you contact us, you can provide us with information about SIHOO products you own and contact details, so that we can provide customer support.

Product usage: We collect information about how you use our products.

Device properties and operations: We collect certain information from and about your device, such as device number, model, hardware and software version, signal intensity, Internet Protocol (IP) addresses, and other information.

Server logs: A server log is a list of the activities that a server performs. SIHOO servers automatically collect and store in server logs certain information, such as your search queries, IP addresses, hardware settings, browser type, browser language, the date and time of your request, referral URL, and certain cookies that identify your browser or Account.

Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires), and a randomly generated unique number or similar identifier. A cookie also may contain device information, such as user settings, browsing history, and activities conducted. We use cookies to 1) Help remember and process the items in the shopping cart; 2) Understand and save user preferences for future visits; 3) Keep track of advertisements; 4) Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.